Consultative Selling Skills Seminar | Register
Tuesday, May 11, 2010 from 9 am to noon
Chicago Cultural Center Claudia Cassidy Theater at 78 E. Washington Street

Free for all employees of ALB member firms and IA members
$30 for non-members
3 hours of Illinois Department of Insurance CE credit

David Friedman of the training firm Zehren-Friedman Associates will present an exciting program on Consultative Selling Skills.

The Elevator Speech
Grabbing their interest and creating a good impression in 30 seconds.
The "GAP" Probing Model
Get to know a few key things about your client so you can deliver big value.
"CHAT" Down Objections
Make your client a positive part of your conversation.
Positive Arrogance
What it is... and why you should have some of it!

Seminar Schedule

Tuesday, February 16, 2010 | All in a day's work - Agency M&A, force placed & REO, arbitration & mediation
Tuesday, May 11, 2010 | Consultative selling skills
Tuesday, August 10, 2010 | Surplus lines
Tuesday, November 2, 2010 | TBD

Ethics seminars around Chicago
CPCU | Insurance School of Chicago | Prep Training | Real Estate Institute | Add me to the ALB email list

ALB Annual Meeting Luncheon
Tuesday, November 2, 2010 from Noon to 2 pm
University Club of Chicago at 76 E. Monroe Street

Free for up to 3 ALB member firm attendees - please coordinate with your ALB member representative
$40 for non-members and additional ALB member attendees
1 hour of Illinois Department of Insurance CE credit

Presentations Library

All in a day's work | February 2010
Dead, disabled or just plain tired - Agency M&A - Dennis Garrett
Arbitration in the insurance industry - John Dore
Force placed and REO insurance - Bill Hildebrand
Insurance fraud | November 2009
Surplus lines | August 2009
Employment practices liability insurance | May 2009
International insurance | February 2009
Legislative update | October 2008
Lloyd's Advantage and Surplus Lines | August 2008
Subprime Lending and Insurer Risk | May 2008
Environmental Liability | February 2008
Annual meeting keynote address by Davis Harris of Amlin | November 2007
Professional Liability | November 2007
Illinois Surplus Line Compliance | August 2007
State of the Market | May 2007
Effective Claims Management, Structured Settlements, Catastrophe Claims | February 2007
Broker Obligations and Due Diligence | November 2006
Illinois Surplus Lines and Lloyd's Illinois | August 2006
CAT Modeling Changes and Effects | May 2006
Property, Liability and Environmental Insurance Lessons from Hurricane Katrina & her Ugly Sisters | March 2006
The Future of TRIA and ALB 2005 Annual Meeting | November 2005